Privacy

What we hold

Your mobile number, your name if you gave one, your visits and their bills, your gifts, the messages we sent you, and four things about the card you saved. That is the whole of it.

Your number

Stored as a one-way fingerprint, not as digits. We can tell that a number signing in is yours; we cannot read it back out of our own database. The real number exists only for the minutes a sign-in code is live, and while a message is being sent to you.

Your card

Never touches us. It goes straight to our payment processor. We keep four things about it: the last four digits, the expiry, a reference to it, and a fingerprint that cannot be turned back into the number, which we use to catch referral fraud and nothing else. We keep them for as long as the card is saved, and for seven years after that in the financial record of any visit it paid for.

No photographs

We do not photograph salon interiors or anyone in them, and we do not ask salons to. It is why this product is drawn rather than shot.

What the salon sees

Your name and your visit. Never your rate, never what you paid us, never any other salon you go to.

Who else sees it

Our payment processor, our messaging provider, and the company that hosts our servers. Nobody else, and we sell nothing to anybody.

How long

Financial records for seven years, because we have to. What we keep about your card, for as long as the card is saved — remove it on You and it goes — except where it is part of one of those records. Sign-in codes for minutes. Everything else until you ask us to remove it.

Your rights

Ask us for a copy of what we hold, ask us to correct it, or ask us to delete it: hello@miora.one, and we answer within thirty days. Deleting removes your account and everything that identifies you; the money records themselves stay, without your name attached, because a paid bill is a thing both we and the salon are required to keep.

Messages

We send you what a visit needs — a confirmation, a bill, a receipt. You choose the rest, per salon, on your account, and can turn any of it off there without losing the visit messages.